Overview:
Our client is a leading capital aesthetics device company making significant advancements in the field of medical aesthetics and surgical technologies with their FDA-cleared facial rejuvenation device. They are developing next-generation minimally invasive surgical solutions.
They are seeking a creative, dynamic, and highly motivated Clinical Trainer to provide pre-sales and post-sales clinical support, as well as clinical marketing on the company’s aesthetic products. This role will act as the aesthetic product expert to provide hands-on training to clients.
Responsibilities:
- Teach and train clients (plastic surgeons, dermatologist, medical doctors, and clinicians) on the use of the aesthetic devices
- Provide the primary leadership for training at customers’ facilities including presentations, live-demo/hands-on training on live patients, web-based training, and procedure support
- Ensure that new accounts have the necessary products and accessories for a successful in-service and check to confirm receipt at customer site before in-service date
- Responsible for pre-sales and post-sales training and subsequent training as necessary
- Serve as a clinical education resource and resolve post-sale customer issues and clinical questions
- Develop educational tools to facilitate rapid implementation and successful customer launches
- Create, revise, and maintain clinical training manuals
- Conduct site visits and gather clinical data as requested
- Represent the company at regional tradeshows, seminars, and other events
- Collaborate with marketing team to develop impactful messaging and materials to facilitate sales
- Interface with Sales, Field Service, and other corporate staff as needed
- Support the needs of Sales, Marketing, and Field Service departments
- Work with local and international clients/distributors in fulfilling their training and/or clinical evaluation needs
- Educating the sales team on the key differentiators on the products
- Work with advanced practices and residency programs to build and maintain long-term relationships
- Attend accredited educational programs and keep current in relevant clinical areas
Qualifications:
- Licensed RN Required
- Ability to travel 50% – 70%
- 3+ years of medical aesthetics laser experience
- 3+ years of hands-on education and/or training experience
- Ability to teach and train clinical peers
- Excellent analytical, communication and presentation skills, and excellent problem-solving skills
- Training skills and the ability to build professional relationships with corporate clients
- Ability to work well independently
- Experience working with a medical practice preferred
- Knowledge of lasers and/or radiofrequency devices preferred
- Occasional international travel may be required