Director of Strategic Account Management

Great Lakes – IL, IN, KY, MI


Job# 1002

Position Description:

The Strategic Accounts Director will lead a team of Strategic Account Managers (SAMs) responsible for developing and executing value-aligned programming for large health systems across the US.

The Strategic Accounts Director will be responsible for achieving and driving sales and marketing imperatives and aligning to customers business objectives. This role will require supporting and leading through an organization transformation into a true B2B partner that identifies and brings dynamic strategy into our account planning and selling approach.

 

Main Responsibilities:

  • Lead, mentor, and develop a team of Strategic Account Managers
  • Foster a collaborative and high-performance culture leading with transparency and creative solutioning
  • Develop and implement strategic plans and market growth strategies
  • Ensure strong collaboration with field and internal cross-functional teams
  • Responsible for integrating the HIT strategy into account planning and execution
  • Support SAMs in their strategic deployment of resources for contracting, HEOR, and reimbursement support when requested by customer
  • Oversee the strategic deployment within revenue cycle for health systems
  • Proactively develop and deliver regular business reviews to Account Management leadership

 

Basic Qualifications

Minimum required skills & experience: 

  • Minimum 8-10 years related experience in life sciences industry and/or B2B sales
  • Bachelor’s degree and a minimum of 3 years leading account management teams, specifically in the healthcare industry supporting health systems and/or medical groups
  • Experience leading teams in a B2B capacity
  • Proven track record of leading and coaching sales teams in complex customers
  • Broad understanding of health system business, decision making processes & market trends with a proven track record of accessing C-suite to D-suite decision makers
  • Strong negotiation skills, leading cross-functional teams, proven ability to network and develop strong relationships with customers and internal stakeholders
  • The ability to execute tactical initiatives, provide ongoing feedback, and prioritize multiple projects
  • Must possess valid driver’s license, be eligible for insurance coverage and must be able to safely operate a vehicle
  • Proven ability to engage the executive level within Health Systems

 

Minimum preferred skills & experience:

  • MBA or other advanced degree
  • Experience working with Health Information Technology customer facing teams calling on health systems and/or medical groups
  • Experience integrating HIT strategy within large health systems
  • Experience transforming customer facing and internal organizations

 

Travel: Ability to travel up to 75% of the time to customers, conventions, training, and other internal meetings